Collect personal information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, the website or product you browse, search keywords, and how you interact with the website.
Collection purpose: to accurately load the website for you and analyze the usage of the website to optimize our website.
The source of the collection. Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels [add or remove any other tracking technology used].
Disclosure for commercial purposes: sharing with our processors Shopify, Google, Facebook, Baidu.
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number, WeChat Pay, Alipay, Tenpay), email address, and phone number.
Collection purpose: to provide you with products or services to fulfill our contract, process your payment information, arrange shipments, and provide you with invoices and/or order confirmations, communicate with you, and screen our orders to prevent potential Risk or fraud, when it meets the preferences you share with us, to provide you with information or advertisements related to our products or services.
Collection source: Collect from you.
Disclosure for commercial purposes: share with our partner companies Shopify, DHL, Fedex, TNT, Google, Facebook, UPS and other companies.
Customer Support Information
Examples of collecting personal information. [Modifications to the above information or necessary supplementary information].
Purpose of collection: To provide support to customers.
Collection source: Collect from you.
Disclosure for commercial purposes. Gorgias Inc.
This website is not aimed at individuals under the age of 18. We will not deliberately collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us provide services and fulfill our contract with you, as described above. For example, we use Shopify to support our online shopping.We use Shopify to support our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other legal requests for the information we receive, or to protect our rights in other ways.
We may share your personal information with Google and Facebook for redirect marketing.
As mentioned above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example, we use Google Analytics to help us understand your personal information.
We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.You can also opt out of Google Analytics here: https://tools.google. com/dlpage/gaoptout.
[Insert other advertising services used]
For more information on how targeted advertising works, you can visit the Educational Page of the Network Advertising Initiative ("NAI"): http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising in the following ways.
[Including the opt-out link from the service in use. Common links include:
In addition, you can opt out of some of these services by visiting the opt-out portal of the Digital Advertising Alliance: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with services, including: providing product sales, processing payments, shipping and fulfilling your orders, and keeping you informed about the latest products, services and offers.
According to the "General Data Protection Regulation" ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we will process your personal information on the following legal basis.
To perform the contract between you and this website.
Comply with our legal obligations.
In order to protect your vital interests.
A task performed in the public interest.
For our legitimate interests, and these interests do not exceed your basic rights and freedoms.
When you place an order through this website, we will keep your personal information as our records, unless and until you ask us to delete this information. For more information about your right to erasure, please see the "Your Rights" section below.
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automatic decision-making (including feature analysis) if the decision-making has legal effect on you or has a significant impact on you.
We will not use customer data to make fully automated decisions that have legal effect or other significant impact.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.
Services that include automatic decision-making elements include
A temporary negative list of IP addresses associated with repeated failed transactions. The list will last for a short time.
A temporary negative list of credit cards associated with the denied IP address. This negative list will last for a short time.
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, transplant it to a new service, and request correction, update or deletion of your personal information. If you want to exercise these rights, please contact us through the following contact information.
Your personal information will be initially processed in Ireland and then transferred to locations outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers comply with GDPR, please refer to Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), transplant it to a new service, and request that your personal information be corrected, updated, or deleted. If you want to exercise these rights, please contact us via the contact information below [or insert alternative instructions for sending access, deletion, correction, and portability requests].
If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies are small amounts of information that are downloaded to your computer or device when you visit our website. We use many different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing websites to remember your actions and preferences (such as login and regional choices). This means you don’t have to re-enter this information every time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, for example, whether they are visiting for the first time or frequently.
We use the following cookies to optimize your experience on our website and provide our services.
The time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies will last until you stop browsing, while persistent cookies will last until they expire or are deleted. Most of the cookies we use are persistent and expire within 30 minutes to two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that deleting or blocking cookies will have a negative impact on your user experience, and part of our website may no longer be fully accessible.
Most browsers will automatically accept cookies, but you can choose whether to accept cookies through the control of your browser, usually found in the "Tools" or "Preferences" menu of your browser. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help files or through websites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners). To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Please note that because the industry does not have a consistent understanding of how to respond to "do not track" signals, when we detect such a signal from your browser, we will not change our data collection and use practices.